Shipping

*** SYDNEY X TRAX SELLS TO & SHIPS WITHIN AUSTRALIA ONLY. ***

Pricing

Free shipping applies to all orders over $100.

SHIPPING TO BRISBANE, MELBOURNE, ADELAIDE IS AVAILABLE AT A FLAT RATE OF $7.95. Note: This option uses ‘Shippit.com’ courier booking. If Australia Post is preferred; choose ‘Standard’ shipping at checkout.

SHIPPING WITHIN SYDNEY IS AT A FLAT RATE OF $7.95

After adding items to your cart; go to the cart page and use the shipping calculator for accurate shipping costs. The current maximum shipping cost for orders of any size are as follows; Brisbane & Melbourne $13.50, Adelaide $13.85, Perth & regional $14.65. Orders over 5kg (approx. 20 x 12″ discs) will be split into 2 packages (at no extra cost).

Shipping time

Orders will be shipped once full payment is received.

We use Australia Post regular parcel service and ‘Shippit.com’ courier services (for Melbourne, Adelaide, Brisbane). Shipments generally arrive within 1-3 business days for east coast cities and 3-5 business days elsewhere.

If your order has not arrived within 6 business days please e-mail contact@sydneyxtrax.com.au.

All shipping terms are subject to change at any time without prior notice.

Returns

At Sydney X Trax, we do our best to ensure all items are delivered as safely as possible. However, in the unlikely event that any records you receive are damaged or unreasonably warped we will refund or replace those items as soon as we can. In order to simplify this process – please e-mail contact@sydneyxtrax.com.au as soon as possible after noting any faulty or damaged items.